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52°F / 11°C
(Partly Sunny. Cool.)
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999 California Street
San Francisco, CA
94108
Powell Street Bart
+1 415 392 3434
Fax: +1 415 421 3302
 Email
 Website
 Video Website
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Reviewed by: A Yahoo! Contributor from on Nov 23 2009
Not what I expected
Due to the age of the hotel, the pipes in the walls clunk and rattle at all times of the night. Not conducive for sleeping. Sounded like a heliocopter was about to crash into our room. The walls are too thin so that you hear the people in the next room talking and watching TV. Ice is on some floors not all. The bellman and housekeeping staff are the best, but the front desk personnel could use some customer service pointers.
Reviewed by: Irma from on Nov 21 2009
Confusion at checking in
The room was beautiful and the view was spectacular. We really loved the room. The buffet breakfast was okay, but not great. Again, the view from the top of the Mark Hopkins is fantastic, but the food was not as good as other places we have been.
Reviewed by: Jay D from on Oct 01 2009
Great grand hotel
This was the best stay at a hotel I have had in a long long time. The staff was excellent (especially for a 1st time visit to San Francisco), friendly, and the hotel was clean, views were great. I really enjoyed my stay, and the Top of the Mark views are fantastic.
See all reviews...
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