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73°F / 23°C
(Passing Clouds. Mild.)
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Av Costera Miguel Alemán No 123
Zona Dorada
Acapulco, GUE
39670
+52 744 440 5555
Fax: +52 744 440 5503
 Email
 Website
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Reviewed by: kinkyto from on May 13 2009
Great service
I visited from 05/07/2009 to 05/12/2009. The hotel has a great view of the bay and beaches. Rooms are very clean and well kept. Service is great and the pool areas and beach are well kept and clean, all the staff is very helpfull and friendly. I will recomend this place to anybody, I have a great times in the beach and pool areas, enjoying the great service that Felipe Pacheco (Server) provides to every body. Buffets are good, but a little expensive. But I must enjoyed the clean and well kept room/bed. Hope to be back there soon, and I will recomended to everybidy, good pricing, great area, and great service.
Reviewed by: wessonite from on Mar 24 2009
JUST SO SO
I know it was spring break, but the hotel next door (playa suites) had unbearably load music that played ALL day and night. Very noisy hotel. Room service not very good. Had to beg for towels and wash clothes. Do the all inclusive, because meals are very expensive. Great location is the best i can say about this hotel.
Reviewed by: Mandi from on Mar 09 2009
Say NO to Crowne Plaza Acapulco!!!
We stayed at the Crowne Plaza Acapulco from 02.28.0 - 03.07.09. My husband and I were very disappointed as were many others in our group.We were part of a group of 64. We booked our stay for $1100/person, which we thought was an awesome deal! We ended up spending another $300 just in extras that weren't included! That should not be the case with an all inclusive! The XOXO station down the street was were you had to go for beverages or snacks because of poor availablity at the resort. A few couples had never been to Mexico and had only heard the wonderful stories...they will never go again because of this resort! This group goes to Mexico every year and we have never had such a terrible time. The rooms are outdated and smelly. The beds are extremely hard. There is no refrigerator in the room and we had to keep calling for towels as housekeeping wouldn't leave any and they were of "well-used" quality.
See all reviews...
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