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Hyatt Regency Acapulco
Well located, top quality facilities and service

1 Avenida Costera Miguel Alemán
Acapulco, GUE
39869

+52 744 469 1234
Fax: +52 744 484 3087

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Reviewed by: A Yahoo! Contributor from on May 16 2008



i wish i can stay there
everything..the hotels are really nice and clean...but the thing that i like the most was the view it has an excelleny view i love it



Reviewed by: A Yahoo! Contributor from on Feb 06 2008



Tired property
Gorgeous location on the beach, beautiful view of Acapulco Bay, lush and attractive grounds. VERY tired rooms - stained bedskirt, rusted drain in tub, paint splashes on sink and countertop, old furniture, filthy plastic cover on the 'behind the door' info., something black splashed on the headboard and nightstand. VERY noisy on a Sat. night with a wedding in the hotel - band and singing until the wee hours. Coffee shop serves a great breakfast buffet. Excellent bell service.



Reviewed by: A Yahoo! Contributor from on Nov 11 2007



It was OK
If you plan to spend a lot of time in your room do not go to this hotel. The furniture is old, beds are hard as rocks, TV is too far away from the bed, the curtains are old and stained, we also found a roach crawling from underneath the bed. Who knows what else I would have found if I looked underneath the bed. The lightning in the room is not the greatest either and the Wireless Internet did not work for us all 4 days we were there. DO NOT USE THE IN-ROOM SAFE!!!! We put all our stuff in it (Money, Passports, Credit Cards and other valuables...when we came back from the beach we were not able to open it with the code we chose. I went to the Front Desk 3 times and each time I was told that the General Manager is the only one that can open it and that he was not available at the time. Next day we still didn’t hear from the GM. Went to FD again 2 times before somebody finally came up and opened our safe. Talk about frustration. We did not get the room type we wanted but they offered to changed rooms for us the next day. The Check in and Check out process took at least 20-30min. They are very busy and often understaffed, so give yourself plenty of time.



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